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home » Support We're here to help. SmoothWall and its Authorized Partners provide a wide range of services to ensure our customers get the very best from SmoothWall products. Support from SmoothWall If you need advice about using SmoothWall or have a problem, then an expert is only a phone call away. Our support engineers are experienced SmoothWall practitioners, they love SmoothWall almost as much as the developers, so you can be assured of the very best assistance from people who really care. Submit a Support Ticket  You've read the FAQs/knowledgebase and still need help? Please Login to create a new support ticket. Frequently Asked Questions & Knowledge Base Our FAQs provide answers to hundreds of questions about the installation, configuration, trouble-shooting, support and licensing of SmoothWall products. The Knowledge Base is a collection of articles providing in-depth technical information. Foremost amongst these are the "How To" articles, describing how to configure SmoothWall products for "real world" scenarios, often to achieve inter-operation with other vendors' products. Hardware Compatibility  SmoothWall products support virtually all commonly available makes and models of PC, motherboards, processors, network interface cards (NICs) and video cards. This guide should be consulted when selecting other hardware, including DSL modems and non-IDE disk systems. Manuals Manuals for all current products in PDF format. Supported Products The full list of supported products. Blocklist Addition/Removal  Submit sites, URLs or IP addresses for addition or removal from the standard SmoothWall supplied blocklists. Password Generator Generate your own secure passwords.